For families living in poverty, or for individuals who have issues that stand in the way of job retention, even the smallest problem can cause job loss. Often the problems result from a lack of planning – such as not developing a back-up childcare plan or not replacing an automobile part that is failing. Sometimes there has not been an education about appropriate work ethic or work behaviors from the family. The Retention Specialists have a great deal of information obtained from focus groups with employers, and from many years of working with at-risk employees. Their role is to educate, reinforce, counsel, and provide support services to prevent the individual from quitting unnecessarily or from being fired from the job for circumstances that could have been prevented.
Employers have told TeamWork NorthWest that the most typical retention issues they see with at-risk employees are the following:
Missing or inadequate:
- Transportation
- Child care
- Work ethic
- Family or community support system
- Work-appropriate behaviors
- Problem solving & coping skills
- Job skills & training
- Managing family crises
- Proactive planning to prevent problems
- Others...