Hospitality Bridge Training:
Introduction to a Career in Hospitality

Bridge programs provide transitional preparation, typically from unemployment or under-employment into a particular industry or college curriculum. This 75-hour hospitality “bridge” training provides an introduction to a career in the hospitality industry. Topics for this interactive training include basic customer service skills, professionalism, teamwork, empowerment, decision making, stress and time management techniques, goal setting, skill-specific training, and promotion of local hospitality careers. It also prepares individuals to be regional ambassadors, so they can provide customers with information about local attractions. Individuals will be prepared to successfully find employment within the region’s hospitality businesses, and will possess a more competitive edge to positively stand out in the hiring process.  

TRAINING GRADUATES: 

Eleven participants of the 5-Star Hospitality Training at The Inn at Bay Harbor have graduated from the class. North Central Michigan College was the training partner for this 2-week, 70-hour training.
"Meet the Graduates" click here.

Thirteen participants of the Northern Hospitality Training conducted by Northwestern Michigan College graduated from the class.

"Meet the Graduates" click here.

Both sessions were provided by the Hospitality Regional Skills Alliance (RSA) to help unemployed or under-employed workers gain introductory knowledge of the hospitality industry.

UPCOMING TRAINING: 

To be annouced.